Digital Infrastructure & Systemic Equity

Architecting the technical and legal pipes that redefine the social contract.

Legislative Infrastructure

CAMHPRO: Translating Prop 1/CARE Court mandates into the "Handcuffs Aren’t Housing" toolkit for statewide advocacy.

BBBS Community Hub: Enterprise Intake & Mentorship ERP

The Challenge

Big Brothers Big Sisters of Greater Sacramento relied on a fragmented system of manual spreadsheets, isolated form builders, and disconnected communication tools. This siloed approach created a significant operational bottleneck: staff spent hours manually copying data, applicants suffered from "form fatigue," and critical compliance tracking required constant, manual oversight.

The Architecture

I architected a custom Enterprise Resource Planning (ERP) ecosystem on Replit to serve as a unified orchestration layer. Moving beyond a standard web portal, the Hub centralizes the entire mentorship lifecycle—from initial application to active match support.

• The Match Triangle: Engineered a unified relational database schema that synchronizes Bigs, Littles, and Parents/Guardians into a single source of truth, eliminating cross-departmental data silos.
• Strict Pathing & Compliance Gating: Designed a linear, frictionless onboarding UI that replaces overwhelming dashboards with horizontal progress steppers. The system programmatically locks community features and interview scheduling until mandatory safety requirements (Live Scan, National Training, Mandated Reporter) are verified by staff.
• AIGP/NIST Security Governance: Implemented "Least Privilege Access" and PII-masking middleware. This ensures that sensitive youth data (last names, addresses) is scrubbed before any external processing, adhering to strict compliance standards for high-risk data.
• Omnichannel Nudge Engine: Developed an automated communication workflow to tackle the "parent-response bottleneck," sending targeted reminders via SMS and email to keep applicants moving through the funnel.

The Impact

The Community Hub transformed a manual administrative burden into a streamlined operational engine. By automating repetitive tasks and enforcing compliance programmatically, the system reclaims critical staff hours, allowing the agency to focus funding and energy directly on what matters most: vetting, interviewing, and supporting life-changing mentorship matches.

// TypeScript: Automated Compliance Gating & Feature Access

export function evaluatePortalAccess(applicant: ApplicantProfile): PortalAccessState {
  // 1. Check mandatory security and compliance milestones
  const isComplianceCleared = 
    applicant.orientationVerified &&
    applicant.liveScanCleared &&
    applicant.mandatedReporterCertified &&
    applicant.nationalTrainingCompleted;

  // 2. Enforce Strict Pathing for unverified applicants
  if (!isComplianceCleared) {
    return {
      status: "enrolling",
      unlockedFeatures: ["EnrollmentStepper", "RequirementsHub"],
      lockedFeatures: ["CommunityFeed", "TicketClaims", "ActivityIdeas"],
      // Interview booking requires orientation and application completion
      interviewBookingAllowed: applicant.orientationVerified && applicant.applicationSubmitted
    };
  }

  // 3. Grant full ecosystem access to fully vetted matches
  return {
    status: "active",
    unlockedFeatures: ["*"], 
    interviewBookingAllowed: true
  };
}

Digital Divide & Literacy

Superior Court of California (Kings County)

Auditing judicial administrative workflows for a 5,000+ litigant caseload to mitigate operational bottlenecks and translating complex judicial codes into accessible digital guidance.

Cyber-Seniors

Spearheading compliance audits and technical training frameworks to ensure older adults can navigate an increasingly digital world safely and effectively.

Pro-Bono Work

Providing pro-bono technical architecture for grassroots nonprofits. By engineering accessible, WCAG-compliant digital platforms, I ensure mission-driven organizations have the modern infrastructure needed to scale their community impact.